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JOB OFFERS

Please provide the following information for the Job Offers
Position title : French Customer Service Agent
Occupational field : Customer Service / Call Centre
Description : As a French Customer Service Agent, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline agent, you will be the primary point of contact for our customers – it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Service exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in quick paced and collaborative team environment.
https://jobsearch.paypal-corp.com/en-US/job/french-customer-service-agent/J3Q4ST74JGMMMP3R8GK
PayPal Ireland Dundalk

 

JOB OFFERS

Please provide the following information for the Job Offers

Position title : French Collections Agent

Occupational field : Customer Service / Call Centre / Debt Collection

Description: As a French Collections Specialist, your goal is to deliver best-in-class service to PayPal’s core and emerging products, taking problem solving and customer service to a new level. As a Collections Specialist you will also uphold the highest level of customer service while negotiating with PayPal customers on resolving negative balances and providing quality solutions.

The Collections Specialist will also be eligible for the EMEA Collections incentive program, via a monthly scorecard and will be part of our Collections Quality assessment program while protecting the PayPal brand while we do.

As a Collections Specialist, you will engage with PayPal customers where a negative balance has occurred on their account, performing a range of collection duties including providing guidance and education to customers in order to avoid a negative balance in the future and following established policies and procedures to obtain payment on negative balance accounts via email or phone contacts. The telephony system will be primarily dialer focused.
https://jobsearch.paypal-corp.com/en-US/job/french-collections-specialist/J3P2CK6T3FQSZ3T90Q

PayPalIrelandDublin